Wandz.ai's Holistic Adaptive CX Platform
Wandz.ai's platform combines in-session, non-PII data collection with real-time inference and predictive analytics to anticipate visitors' intent and next actions.
The Wandz.ai platform consists of three powerful layers:
Join the world’s leading brands in making their customer journeys adaptive with real-time
in-session data and predictive AI.
How
Wandz.ai Platform Supercharges Your Stack
Platform
Deep AI Analytics
Adaptive Engine
Your Stack
Adaptive Activations
Your Code
3rd-party Tools
- A/B Testing
- Analytics
- Advertising
- CDP’s
- DXP’s
- Personalization
1
Core
Leverage Wandz.ai's out-of-the-box, automatically populated data tailored to your site, and easily extend it with custom data you create to keep a holistic picture of the visitor's behavior and predicted next actions.
Build customized predictive models or choose from dozens of pre-built templates
Easily build models to predict real-time events during the user journey such as affinity, action-likelihood, next actions & decisions.
Create & manage segments based on events, affinity & more
Profile any segment of visitors based on Wandz.ai data - AI features, affinity & events - with dynamic, flexible logic.
Defining activity throughout the user journey
Fully-automated detection of any event in-session (without code!) enables real-time adaptation as the user journey unfolds.
Instantly Identify User Preferences
Proprietary AI instantly detects every visitor's preferences through text analysis, event detection, and image recognition.
Real-Time Intelligence From Non-PII and Session Journey Data
Adapt in real time to each customer’s precisely predicted behavior, leveraging open tabs, scrolling patterns, preferred extensions, & dynamic network conditions.
2
Activate
Use Wandz.ai's real-time data and predictions to activate your visitors by creating an adaptive experience that dynamically responds to their behavior and predicted next actions.
CX Hijacking Prevention
AI-based technology dynamically blocks unauthorized journey interruptions, giving you control over how shopping affiliates interact with your visitors, ensuring a seamless and consistent experience.
Adaptive interactions
Deliver personalized, interactive promotions and messaging by leveraging real-time affinity detection, inferring visitor intent, and predicting their next action before they abandon.
Adaptive Search
Enhance your search auto-complete with highly contextual suggestions based on visitor intent, offering relevant options even before they start typing.
Adaptive A/B Testing
Leverage in-session data and predictions to refine tests, gain deeper insights, and drive better outcomes with Adaptive CX.
Integrate With Any Tool In Your Stack
Integrate Wandz.ai’s real-time in-session data, intent predictions, and next-action forecasts with any tool in your technology, marketing, or analytics stack—no development work required.
3
Analyze
Use Wandz.ai's real-time data and predictions to activate your visitors by creating an adaptive experience that dynamically responds to their behavior and predicted next actions.
Generative insights and forecasts from your data
Get instant answers to any question about your data—whether it’s about visitor behaviour, data patterns, or business insights. Responses are delivered in various formats, including text and exportable charts.
Visitor Journey Flow
Compare audience behaviors across any desired flow using Wandz.ai’s unique data, insights, and predictions. This enables you uncover the next big opportunities for business growth.
Shopping Affiliate Attribution
Measure the real attribution of shopping affiliates to your revenue, track their impact on key metrics, run A/B tests to evaluate performance, and manage budgets with data-driven insights.
